GH77 Privacy Policy – How We Handle Your Data

1 About This Policy

This Privacy Policy applies to all users of the GH77 platform, including the website at gh77.vu and the GH77 mobile app. It covers how personal data is collected, stored, processed, and shared in connection with your use of the platform.

By creating a GH77 account or using the platform in any capacity, you acknowledge that you have read this policy and consent to the processing of your personal data as described here. This policy should be read alongside the Terms and Conditions, which together form the full agreement between you and GH77.

GH77 may update this policy from time to time to reflect changes in how the platform operates or in applicable data protection requirements. The date at the top of this page shows when the policy was last revised. Continued use of GH77 after an update means you accept the revised policy.

2 What Information We Collect

GH77 collects personal information in several ways: directly from you when you register and use the platform, automatically through your device and browser, and from third-party services involved in operating the platform.

The main categories of information we collect include:

GH77 does not knowingly collect personal data from individuals under the age of 21. If we discover that a minor has provided personal information, that account will be closed and the data deleted.

3 How We Use Your Information

GH77 uses your personal data only for legitimate purposes connected to operating the platform and providing you with a safe, reliable gaming experience. Specifically, your data is used to:

• Create and manage your GH77 account, including identity and age verification through KYC.
• Process deposits and withdrawals in Philippine Peso via your registered payment method.
• Verify transactions and detect fraud, money laundering, or other financial crime.
• Provide customer support and respond to your enquiries via email or live chat.
• Send account-related notifications such as transaction confirmations, OTP codes, and security alerts.
• Apply responsible gaming controls including deposit limits, session reminders, and self-exclusion.
• Improve the platform experience based on how users interact with games and features.
• Comply with applicable legal and regulatory obligations.

GH77 will not use your data to send unsolicited marketing communications unless you have explicitly opted in to receive them. You can opt out of marketing emails at any time by contacting support.

4 Cookies and Tracking Technologies

GH77 uses cookies and similar tracking technologies to keep the platform working correctly, remember your preferences, and understand how players use the site. A cookie is a small file placed on your device when you visit a website.

The types of cookies GH77 uses include:

• Essential cookies — required for core platform functions such as maintaining your login session and keeping your account secure. These cannot be disabled.
• Functional cookies — remember your settings and preferences, such as language or display choices, to improve your experience.
• Analytics cookies — help GH77 understand which pages and features are most used so we can improve the platform over time. Data collected is aggregated and does not personally identify you.
• Security cookies — detect unusual login patterns or suspicious activity to protect your account from unauthorized access.

Most browsers allow you to control cookie settings through their built-in privacy tools. Disabling essential cookies may affect your ability to use the platform. For more details on managing cookies, refer to your browser's help documentation.

5 Sharing Your Information

GH77 does not sell or rent your personal data. We share information only where it is necessary to operate the platform or where we are required to do so by law. The parties we may share your data with include:

• Payment processors and e-wallet providers — to facilitate deposits and withdrawals in PHP. These providers receive only the transaction data necessary to process your payment.
• KYC and identity verification services — to verify your identity and age as required before real-money play and withdrawals.
• Platform technology providers — companies that supply software, hosting, security, and analytics services used to run GH77. These providers operate under data processing agreements and may not use your data for their own purposes.
• Fraud prevention and anti-money laundering services — to detect and prevent financial crime on the platform.
• Legal and regulatory authorities — where GH77 is required to disclose information by law, court order, or regulatory obligation.

Any third party that handles your personal data on behalf of GH77 is required to keep it confidential, use it only for the specified purpose, and maintain appropriate security standards.

6 Data Security

GH77 takes the security of your personal information seriously. We apply technical and organisational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and GH77 servers.
• Encrypted storage of sensitive personal and financial data.
• OTP-based two-factor authentication available for all accounts.
• Regular security testing and vulnerability assessments of the platform.
• Strict internal access controls — only authorized staff can access personal data, and all access is logged.
• Automatic session timeouts to protect accounts left unattended.

While GH77 works hard to protect your data, no online system is completely risk-free. You also play a role in keeping your account secure by using a strong password, enabling OTP, and not sharing your credentials with anyone. If you suspect your account has been compromised, contact GH77 support immediately at [email protected].

7 Data Retention

GH77 retains your personal data for as long as your account is active and for a reasonable period afterward, as required by applicable law and for legitimate business purposes such as fraud investigation, dispute resolution, and financial record-keeping.

In general terms:

• Account and identity data is retained for the duration of your account and for a period following closure as required by applicable regulations.
• Financial transaction records are retained for the minimum period required under applicable financial laws.
• Support communications are retained for a reasonable period to assist with follow-up enquiries and dispute resolution.
• Technical and usage logs are retained for a shorter period and used primarily for security and performance monitoring.

When data is no longer needed and no legal obligation requires its retention, GH77 deletes or anonymises it securely.

8 Your Rights Over Your Data

As a GH77 player, you have rights over your personal data. These include:

• Right to access — you can request a copy of the personal information GH77 holds about you.
• Right to correction — you can ask us to correct inaccurate or incomplete information in your account.
• Right to deletion — you can request that GH77 delete your personal data, subject to legal retention requirements.
• Right to restrict processing — in certain circumstances you can ask us to limit how we use your data while a concern is being addressed.
• Right to data portability — you may request your data in a commonly used, machine-readable format where technically feasible.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the GH77 support team at [email protected] with your full name and registered email address. GH77 aims to respond to data requests within a reasonable timeframe. We may need to verify your identity before processing the request.

9 Children's Privacy

GH77 is strictly an adult platform. Players must be at least 21 years of age to register and use the service. GH77 does not knowingly collect personal information from anyone under the age of 21.

If you believe a minor has accessed or registered on GH77, please contact us immediately at [email protected]. We will investigate and, where confirmed, close the account and delete the associated personal data promptly.

Parents and guardians are encouraged to use parental control tools and device management features to prevent minors from accessing online gaming platforms. GH77 supports responsible gaming and takes age verification seriously as part of its commitment to player protection. For more information, visit the Responsible Gaming page.

10 Links to Other Pages and Services

The GH77 platform may reference third-party payment services or technology providers in the course of operating the platform. GH77 is not responsible for the privacy practices of any third-party service. We recommend reviewing the privacy policies of any external service you use in connection with your GH77 account, such as your bank or e-wallet provider.

GH77's Privacy Policy covers only the GH77 platform and does not extend to any third-party services, even those used to process payments or verify identity on behalf of GH77.

11 Changes to This Privacy Policy

GH77 may revise this Privacy Policy periodically. When we make material changes, the updated policy will be published on this page with a revised date. For significant changes, we may also notify you by email to your registered address.

Your continued use of the GH77 platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to request account closure.

We encourage you to check this page from time to time so you are always aware of how your data is being handled. For any questions or concerns about this policy or your personal data, reach out to the team at [email protected] — we are happy to help.